Significant overall cost reductions hence substantial improvement to bottom-line profitability
	Improved Quality, Service and Customer Satisfaction
	Greater flexibility in meeting Customer Needs
	Sustainable process improvement and an increase in value-adding activity
	Transfer of skills, knowledge and confidence
	Improvement in team behaviour, attitude and professionalism
	Delivering:
	A Low cost / high performance Supply Chain Faster product to market Fewer lost sales More responsive suppliers Improved market share, margins and profitability Increased shareholder value Cross functional teamwork

"Business has been flat but we have retained more profit" "We got the £million out of stock you said we would" DO

"Your savings programme was spot on…we achieved it all and more" AM